For techno geeks, VoIP means Voice over Internet Protocol. Put simply, this technology allows for analog audio signals to be digitized and transmitted from sender to receiver via LAN, WAN or the public internet. Basically, the workings of this method are not entirely palatable for the average human being whose tech-savviness is consummated by their ability to log in and out of Facebook. But as complicated as it sounds, for small business owners, the concept of VoIP can actually be simplified.
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The VoIP software allows subscribers to make multiple and long-distance phone calls on a fixed/flat subscription-based fee. For as long as there is internet connection, and using VoIP software-dedicated phones, subscribers get unlimited phone calls and more.
Using the VoIP technology does not mean you will have to change your existing internet connection/subscription. All you have to do is purchase VoIP software and use the program like any other application on your phone or laptop.
There is no need for a dedicated internet data for VoIP software either. The software can be used simultaneously with other applications, using the same internet connection.
At rare instances when internet connection is interrupted, phone calls can be routed to a predetermined number (ex. Cell phone number). This ensures that business operations continue despite technological glitches.
Similarly, in the event of power failure, the software can run on battery-powered POE (Power Over Ethernet) Switch, thus cancelling out the possibility of business disruptions.
For hacking concerns, the VoIP grade router, which also acts like a firewall, is the proven-and-tested remedy.
Most importantly, the VoIP software can be accessed and used throughout all parts of the globe. Even if you are miles away from your office, enjoying a week-long honeymoon or a month-long vacation on a pristine island flanked with palm trees and surrounded by clear blue waters, you can stay plugged in, as if locally.
The VoIP software makes outsourcing simpler and more reliable. For small businesses working with outsourced employees or coordinating outsourced products, the VoIP software has made voice communication possible without the gargantuan costs attached to international calls.
Now small business owners can coordinate with their offshore admin assistant in New Delhi, or with their fabric supplier in Shanghai, while in a New York office getting ready for a Broadway show.
Brands of VoIP software currently available in the market are packed with innovative and practical features. Each of these features allows ease of management/supervision for owners/managers of small to medium-scale businesses.
Regular phone lines have long allowed most, if not all, of the abovementioned telecommunication features offered by VoIP technology. Unfortunately, regular phone lines and their skyrocketing charges are only affordable for Fortune 500 Companies who have all the resources to spend. For small businesses, the VoIP software is a welcome and cheap alternative. Add this up to the low cost of outsourced human resource and products, there really is considerable profit to be had using the VoIP software.
With plans offered for as low as $22.95 per month, the VoIP software levels the playing field when it comes to running and managing a business. Gone are the days when big corporations and companies swallow smaller start-ups because of the latter’s inability to keep up with the former’s sophisticated resources. Nowadays, small businesses can be sophisticated too, while still staying practical.
Some of the most noteworthy features include:
Versatility, Outsourcing, Innovation, Profit; now that’s the kind of VoIP that does not hurt the ears.
Yes, even if you are no technogeek